Get in Touch With Us
Got a question about how we rank fast payout casinos, spotted something that needs updating, or want to flag a withdrawal issue you've run into? This page covers the ways to reach us and what happens once you do.
How to Reach the Team
Email is the best way to contact us: [email protected]. We read every message that comes in and aim to reply within two working days. If your enquiry relates to a specific site, mention the operator's name and, where relevant, which banking method you're asking about — crypto, e-wallet, card, or bank transfer — since payout speed and terms can differ a lot between them.
What We Can Help With
- Payout speed questions — If you want clarification on how we assess withdrawal times, minimum and maximum limits, or how KYC verification affects cash-out speed at a particular casino, ask and we'll explain our reasoning.
- Corrections — Withdrawal terms, bonus percentages, and payout limits change on operator sites without much notice. If something on our pages looks out of date compared with what a casino currently advertises, tell us and we'll check it.
- Content suggestions — If there's a payment method, a licensing question, or a comparison angle you'd like us to cover in more depth, we're open to hearing it.
- Partnership or editorial enquiries — If you work for a licensed operator and want to discuss coverage, tell us who you are and what you're proposing. Being listed or reviewed here is never decided by commission — our Best Non GamStop Casinos page uses the same independent approach.
- Responsible gambling concerns — If you're worried about your own play, or someone else's, say so in your message. We can point you to support resources, and you can also contact the National Problem Gambling Helpline at 1-800-GAMBLER any time, independent of anything we send you.
What Happens to Your Message
Every email is read by a person, not routed to an autoresponder and forgotten. We aim to reply within two working days, though it can take a little longer if we need to verify something with an operator first — for example, confirming a current bonus figure or a stated withdrawal limit before we update a page.
A Note on What This Page Is Not
This contact page isn't a channel for resolving disputes with a casino directly, requesting a withdrawal on your behalf, or handling account or verification issues — those need to go through the operator's own support team, since only they hold your account details and can act on a pending payout. What we can do is help you understand what a site's terms actually mean before or after you play, and correct our own content if it's wrong.
Before You Play, a Reminder
Online casino play is intended for entertainment, not as a way to make money, and there's always a real risk of losing what you deposit. Wins are never guaranteed, and no payout speed, bonus size, or editorial rating changes that. You must be 21 or older to gamble in most US states offering regulated online casino play — check your own state's minimum age before signing up anywhere. If gambling stops being fun or starts to feel hard to control, the National Problem Gambling Helpline (1-800-GAMBLER) is free, confidential, and available whether or not you've ever contacted us.
If you're unsure whether your question belongs here or with a casino's own support desk, send it anyway — we'll point you in the right direction.